Why Travel Insurance Matters Now More Than EverBy Gaone Sibanda – MD: Old Mutual short-term Insurance

Travel is undergoing a quiet shift. The world is opening up again, tourism flows are stabilising, and both business and leisure mobility across Africa are rising. With this recovery comes a renewed global focus on travel preparedness. Some destinations have already introduced mandatory insurance checks, while others are signalling intentions to do so in the near future. Even where it is not yet a formal requirement, travellers are being screened more often for proof of cover, especially when seeking medical help, reporting theft, or changing travel plans unexpectedly.

 

Across the continent, the most notable example is Zanzibar, which introduced a travel insurance requirement for inbound visitors. Several international destinations, including parts of Europe, Cuba, and selected Asian countries, maintain firm insurance requirements. These growing checkpoints show a clear direction of travel. Readiness is becoming an essential part of the modern travel experience.

 

Although most SADC countries have not imposed mandatory insurance, the movement of people across the region has increased, with more citizens travelling for study, short business trips, cross border trade, regional conferences and family holidays. These trips may feel routine, but even regional travel carries risk. Medical emergencies abroad can be expensive. Lost luggage can disrupt essential business activities. Trip delays can derail plans with financial implications. Travellers are beginning to recognise these risks and the need for protection that goes beyond convenience.

 

According to Old Mutual Short-Term Managing Director, Gaone Sibanda, the shift is part of a broader pattern in risk behaviour. “Travel is changing. People want safety, predictability and the confidence that they can manage disruptions. Insurance is becoming less of a formality and more of an essential part of responsible travel planning.”

This need for certainty is shaping a new standard for how individuals, corporates and group travellers prepare for movement across borders. Travel insurance is not a global requirement, but it is rapidly becoming a smart non-negotiable.

 

Regional Travellers Need Protection Too

Travelling within Africa often feels familiar, which can create a sense of safety that is not always supported by real risk exposure. A health emergency in Namibia or Zambia still requires foreign medical care. A stolen passport in Johannesburg can cost time, money and accessibility. Flight delays in Lusaka or Harare can interrupt business delivery. Access to quality care, security assistance and evacuation services is not guaranteed without the right cover.

The complexity is that most travellers only discover these gaps when it is too late. A hospital request for upfront payment. A missing suitcase that contains essential work equipment. A cancelled flight that needs rebooking at peak rates.

Preparing before departure is the difference between disruption and peace of mind.

 

Travel Insurance as a Tool for Safety

Modern travel insurance supports the entire journey, not only rare, catastrophic events. Old Mutual’s travel solution is designed to provide peace of mind whether travellers are moving regionally or globally. Benefits include amongst others:

• Emergency medical care in another country 

• Evacuation and repatriation 

• Coverage for lost or delayed baggage 

• Replacement of passports and driving licenses 

• Trip delays or cancellations

 

These benefits matter to tourists, corporate teams, students abroad, sports groups and families arranging a quick regional break. Gaone Sibanda notes “As travel patterns shift, the need for financial protection becomes clearer. Whether someone is crossing into South Africa for a conference or flying to Kenya for a family event, they deserve the assurance that help is available if things go wrong.”

 

A Smarter Way to Travel in Africa

The rising practice of insurance checks in parts of the world is a reminder that travel preparation is no longer optional. Even within Africa, authorities and service providers increasingly expect travellers to take responsibility for their own risk management.

 

Having the right cover ensures that travellers are never left exposed at the border, in an unfamiliar hospital, or during a stressful disruption. It also supports families and employers by reducing unexpected financial strain. As movement across the region accelerates, travel insurance becomes a powerful enabler of confidence, safety and continuity.